This site is operated by Maple Lounge Inc. a corporation incorporated under the laws of Delaware, USA. With registered number 10068318 with its registered office at 131 Continental Drive, Suite 301, Newark, New Castle County, DE 19713 – 4323 , USA

+1 833 701 2753

[email protected]

© 2026 by Maple Loung Inc.

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Terms & Conditions

Effective Date: 23.03.26

Operator: Maple Lounge Inc. (“Maple Lounge”, “we”, “us”, “our”)

Program: The Maple Lounge Partner Program (“Partner Program”) allows approved partners (“you”, “your”, “Partner”) to promote Maple Lounge’s U.S.-compliant sweepstakes gaming brand (“Brand”) and earn commissions based on qualifying user activity.

1. Purpose and Brand Overview

1.1 The Brand operates a sweepstakes-based entertainment platform offering play-for-fun games awarding sweepstakes prizes. No purchase is necessary, and making a purchase does not improve the odds of winning.

1.2 The Partner may advertise and promote the Brand only in accordance with these Terms, any written commercial terms agreed between the parties, and any policies, campaign rules, creative instructions, or compliance guidance issued by Maple Lounge from time to time.

1.3 All messaging must comply with applicable sweepstakes, advertising, consumer protection, privacy, and platform rules.

2. Definitions

For purposes of this Agreement:

“Affiliate Link” means the unique tracking link, code, URL, pixel, sub-ID, or other attribution method assigned by Maple Lounge to the Partner.

“Approved Materials” means any creative, copy, logo, landing page, disclosure text, or promotional material approved in writing by Maple Lounge.

“Chargeback” means any reversal, refund, disputed payment, unauthorized transaction, or payment failure relating to a Referred User.

“Confidential Information” means all non-public commercial, technical, operational, legal, financial, reporting, performance, and customer-related information disclosed by one party to the other, whether in writing, electronically, orally, or by access.

“Net Gaming Revenue” or “NGR” means the total value of virtual currency purchases made by Referred Users, less sweepstakes prize payouts, payment processing fees, chargebacks, bonuses, promotional credits, transaction costs, refunds, and applicable taxes.

“Qualified User” means a Referred User who meets all eligibility criteria in Section 4.

“Referred User” means a user attributed to the Partner through Maple Lounge’s tracking systems in accordance with Section 3.

“Referral Cookie” means the attribution cookie or other device used by Maple Lounge to identify referral activity.

“Working Day” means any day other than a Saturday, Sunday, or U.S. federal holiday.

“Partner Site” means any website, app, social channel, media buy, email list, or other traffic source used by the Partner to promote the Brand.

3. Tracking, Attribution, and Referral Rules

3.1 A user shall only be treated as a Referred User where Maple Lounge’s tracking systems validly record that the user reached the Brand through the Partner’s Affiliate Link or other approved attribution method.

3.2 Unless otherwise agreed in writing, attribution shall operate on a last-click basis.

3.3 Unless otherwise agreed in writing, the standard Referral Cookie period is thirty (30) days from the user’s first tracked click.

3.4 Maple Lounge’s tracking and reporting systems shall be the system of record for determining attribution, Qualified Users, NGR, chargebacks, and commissions, subject to the Partner’s dispute rights in Section 7.

3.5 Maple Lounge may decline or reverse attribution where a user is found to be:

• (a) a pre-existing user or previously registered account.
• (b) fraudulent, duplicated, self-referred, incentivized, or otherwise invalid.
• (c ) sourced from prohibited traffic, prohibited territory targeting, or unapproved materials; or
• (d) associated with suspicious, abusive, unlawful, or non-compliant activity.

4. Qualified User Requirements

A “Qualified User” is an individual who:

• (a) is a resident of a U.S. state in which the Brand is legally permitted to operate, and is not a resident of any of the following Non-Accepted States: Pennsylvania, Arizona, Delaware, West Virginia, Maryland, Maine, Minnesota, New York, California, Connecticut, Idaho, Nevada, Michigan, Washington, Hawaii, Nebraska, Ohio, Georgia, Montana, New Jersey, Tennessee, Louisiana, Indiana, Illinois;
• (b) is 18 years or older, or 21 years or older where required by applicable law.
• (c ) registers via the Partner’s Affiliate Link (or another approved attribution method);
• (d) completes any required verification and participates legitimately; and
• (e) has not previously registered with the Brand (no duplicate accounts or re-registrations).

Fraudulent, duplicate, incentivized, misleading, or otherwise invalid registrations will not qualify.

5. Partner Obligations & Marketing Compliance

Partners must:

• (a) use only Maple Lounge-approved creative assets and Approved Materials.
• (b) write clearly that the Brand is not a real-money gambling platform.
• (c ) include the “No Purchase Necessary” disclaimer and any other required legal or platform disclosures on all relevant materials.
• (d) avoid restricted states and any other territories identified by Maple Lounge from time to time.
• (e) comply with FTC advertising requirements, CAN-SPAM, privacy laws, sweepstakes rules, consumer-protection laws, platform terms, and all other applicable legal requirements.
• (f) not imply guaranteed winnings, financial gain, or misleading outcomes.
• (g) not target minors or vulnerable people.
• (h) not bid on, purchase, or otherwise use Maple Lounge brand terms, misspellings, confusingly similar terms, app names, or trademark variants in paid search, app store advertising, domain registrations, or social handle impersonation without Maple Lounge’s prior written consent; and
• (i) not use spam, forced clicks, adware, cookie stuffing, auto-redirects, misleading bonus claims, imitation websites, or any deceptive or manipulative traffic practice.

6. Maple Lounge Obligations

6.1 Maple Lounge shall use commercially reasonable efforts to:

• (a) make available the Partner’s Affiliate Link and relevant reporting access.
• (b) maintain the Brand and tracking environment in a manner reasonably suitable for the operation of the Partner Program; and
• (c ) provide campaign instructions, approved materials, and reasonable compliance guidance as required for the Partner Program.

6.2 Maple Lounge may review, reject, suspend, withdraw any campaign, traffic source, or promotional content at any time for legal, commercial, regulatory, or reputational reasons.

7. Commission Structure, Reporting, and Payment

7.1 NGR Formula

NGR = Total Virtual Credit Purchases – (Sweepstakes Prizes + Processing Fees + Chargebacks + Transaction Costs + Bonuses + Promotional Credits + Refunds + Taxes)

7.2 Revenue Share Tiers

Monthly NGR (USD)
Commission Rate
CPA
$0 - $4,999
25%
$5
$5,000 - $14,999
30%
$10
$15,000 - $29,999
35%
$20
$30,000+
40%
$30

7.3 Negative balances don’t carry forward unless Maple Lounge expressly agrees in writing to carryover negative balances for a particular Partner.

7.4 Custom tiers or commercial arrangements may be approved by Maple Lounge in writing.

7.5 Maple Lounge shall issue a monthly commission statement or dashboard report showing, at minimum, tracked referred users, qualified users, reversals, chargebacks, and commission calculations for the relevant month.

7.6 The Partner must notify Maple Lounge in writing of any good-faith dispute regarding a statement within seven (7) Working Days of the relevant statement or report being made available. If no dispute is raised within that period, the statement shall be deemed accepted except in the case of manifest error or fraud.

7.7 Subject to valid qualification, reporting, compliance review, and receipt of any required invoice or tax documentation, commissions shall be paid monthly.

7.8 Maple Lounge may withhold, offset, reverse, or reclaim amounts arising from invalid referrals, fraud, chargebacks, duplicate accounts, payment error, legal non-compliance, or other amounts properly due to Maple Lounge.

7.9 A minimum payout threshold of USD 100 shall apply unless otherwise agreed in writing. Balances below the threshold shall roll forward to the next payout cycle.

7.10 The Partner is responsible for providing accurate payment details, legal name, address, and all required tax or regulatory forms. Maple Lounge may withhold payment until such information is received and verified.

7.11 The Partner is solely responsible for its own taxes, duties, levies, and reporting obligations arising from payments under this Agreement, except to the extent Maple Lounge is required by law to withhold.

8. Incorrect Transfers & Reconcilations

Maple Lounge may adjust, reverse, or recover payments issued in error or tied to invalid referrals, applying corrections in subsequent payout cycles or by direct recovery where appropriate.

9. Approval of Content & Traffic Sources

9.1 The Partner must obtain Maple Lounge’s prior written approval before launching any new campaign, new traffic source, landing page, ad copy, influencer placement, email campaign, or material change to approved promotional content.

9.2 Approval may be withdrawn at any time. The Partner must promptly remove, amend, pause, or replace content when instructed by Maple Lounge.

9.3 Approval of content does not relieve the Partner of its independent obligations under this Agreement or applicable law.

10. Intellectual Property

10.1 All rights, title, and interest in and to the Brand, Maple Lounge marks, logos, content, platform assets, reporting tools, and Approved Materials remain vested in Maple Lounge or its licensors.

10.2 Maple Lounge grants the Partner a limited, non-exclusive, non-transferable, revocable license during the term of this Agreement to use Approved Materials solely for the purpose of promoting the Brand in accordance with this Agreement.

10.3 Except as expressly permitted in writing, the Partner shall not modify trademarks, create derivative materials, register confusingly similar names, or represent that it owns or is endorsed beyond the scope of this Agreement.

11. Confidentiality

11.1 Each party shall keep the other party’s Confidential Information strictly confidential and shall use it only for the purposes of performing this Agreement.

11.2 The receiving party may disclose Confidential Information only to those employees, contractors, advisers, or professional representatives who need to know it for the permitted purpose and who are subject to confidentiality obligations no less protective than those set out here.

11.3 Confidentiality obligations shall not apply to information that:

• (a) is or becomes public other than through breach.
• (b) was lawfully known to the receiving party without restriction before disclosure.
• (c ) is lawfully received from a third party without breach; or
• (d) is required to be disclosed by law, regulation, court order, or regulator, provided the disclosing party is notified where legally permitted.

11.4 This Section shall survive termination for three (3) years, or longer where required by law or where the information remains a trade secret.

12. Data Protection

The parties shall comply with Appendix B and all applicable data protection and privacy laws. Where the Partner processes personal data in connection with the Partner Program, it shall do so only for authorized purposes and with appropriate legal basis, notices, and security measures.

13. Indemnity

13.1 The Partner shall indemnify, defend, and hold harmless Maple Lounge, its partners, officers, directors, employees, agents, and licensors from and against any claims, losses, liabilities, damages, costs, fines, penalties, and expenses (including reasonable legal fees) arising out of or relating to:

• (a) the Partner’s breach of this Agreement.
• (b) the Partner’s advertising, marketing, traffic sources, or content.
• (c ) the Partner’s breach of law, platform rules, privacy obligations, or intellectual property rights of any third party; or
• (d) fraud, negligence, wilful misconduct, or deceptive conduct by the Partner.

13.2 Maple Lounge may participate in the defense of any claim at its own cost, and the Partner shall not settle any claim affecting Maple Lounge without Maple Lounge’s prior written consent, not to be unreasonably withheld.

14. Disclaimer & Limitation of Liability

14.1 Except as expressly stated in this Agreement, the Brand, Affiliate Link, reporting tools, and Partner Program are provided on an “as is” and “as available” basis.

14.2 To the maximum extent permitted by law, Maple Lounge disclaims all implied warranties, including merchantability, fitness for a particular purpose, non-infringement, and uninterrupted or error-free operation.

14.3 Nothing in this Agreement excludes or limits liability for fraud, wilful misconduct, death or personal injury caused by negligence, or any liability that cannot lawfully be excluded.

14.4 Subject to Section 14.3, neither party shall be liable to the other for indirect, incidental, special, consequential, or punitive loss, including loss of profit, goodwill, reputation, anticipated savings, or business opportunity.

14.5 Subject to Section 14.3, Maple Lounge’s aggregate liability arising out of or in connection with this Agreement shall not exceed the total commissions paid or payable to the Partner in the twelve (12) months preceding the event giving rise to the claim.

15. Term, Suspension, and Termination

15.1 This Agreement starts on the date the Partner is accepted into the Partner Program and continues until terminated in accordance with this Section.

15.2 Either party may terminate this Agreement for convenience on thirty (30) days’ written notice.

15.3 To protect the integrity of the Program and the Brand, Maple Lounge may suspend the Partner’s participation (and/or terminate this Agreement) at any time, at our sole and absolute discretion, with or without cause, and with or without notice, without any liability whatsoever to you. This includes, but is not limited to circumstances where Maple Lounge reasonably believes that:

• (a) there has been fraud, a material breach, repeated non-compliance, or conduct that could materially harm the Brand’s reputation.
• (b) prohibited traffic sources or unlawful marketing methods are being used;
• (c ) required legal, tax, identity, or payment documentation is not provided within a reasonable timeframe after request.
• (d) the Partner becomes insolvent, enters liquidation, ceases business, or experiences financial circumstances that may materially affect performance; or
• (e) continued participation may create material legal, regulatory, commercial, or reputational risk.

Where practical, Maple Lounge will provide notice and an opportunity to address the issue before taking further action.

15.4 Maple Lounge may suspend or terminate this Agreement after notice if the Partner produces no new Qualified Users or meaningful traffic for three (3) consecutive months.

In this event you will have thirty (30) days in which to resume activity by directing new qualifying users to the Partner Program. Should you fail to generate new qualifying users within this thirty (30) day reactivation period, we reserve the right, at our sole discretion, to permanently close your affiliate account.

Upon closure of an account, any outstanding balances, commissions, or funds remaining within the account shall be forfeited and will no longer be payable to you. We shall have no liability to you in respect of any such forfeited amounts.

15.5 On suspension or termination:

• (a) the Partner must stop using Maple Lounge marks, links, and Approved Materials.
• (b) Maple Lounge may deactivate tracking links and reporting access.
• (c ) unpaid commissions may be withheld temporarily to allow for reconciliation of compliance checks, chargebacks, fraud exposure, or other post-termination adjustments; and
• (d) the Partner will promptly remove or disable references to the Brand as reasonably directed.

15.6 Termination does not affect any rights or liabilities accrued before the effective date of termination.

16. Relationship of The Parties

The parties are independent contractors. Nothing in this Agreement creates or shall be construed as creating any agency, employment, partnership, fiduciary, franchise, or joint venture relationship. The Partner has no authority to bind Maple Lounge or make representations on Maple Lounge’s behalf.

17. Governing Law & Dispute Resolution

This Agreement is governed by the laws of Delaware, USA. Disputes shall be resolved by binding arbitration in New Castle County, Delaware, unless otherwise required by applicable law.

18. Amendments

Maple Lounge may amend these Terms by providing notice via email, dashboard, or other reasonable written method. Continued participation in the Partner Program after the effective date of the amendment constitutes acceptance.

19. General

19.1 Entire Agreement. This Agreement, together with any written commercial terms and appendices, constitutes the entire agreement between the parties concerning the Partner Program and supersedes prior discussions relating to its subject matter.

19.2 Assignment. The Partner may not assign, transfer, charge, or subcontract any rights or obligations under this Agreement without Maple Lounge’s prior written consent. Maple Lounge may assign this Agreement to a Partner or successor in connection with a reorganization, sale, or transfer of business.

19.3 Notices. Notices under this Agreement shall be sent by email to the contact details most recently notified by the receiving party, unless Maple Lounge designates another method.

19.4 Severability. If any provision of this Agreement is held invalid or unenforceable, the remaining provisions shall continue in full force and effect.

19.5 Waiver. No failure or delay by either party in exercising any right shall operate as a waiver of that right.

19.6 Survival. Sections which by their nature should survive termination, including payment adjustments, intellectual property, confidentiality, data protection, indemnity, limitation of liability, dispute resolution, and general provisions, shall survive termination.

Appendix A: Responsible Marketing & Disclosure Standards

A.1 Required Disclosures

• Clearly mark all promotional content as “Sponsored” or “Partner” using visible statements.
• Prominently display “No Purchase Necessary. Void where prohibited. 18+.” and any state-specific disclosure required by law.

A.2 Social media and Content Guidelines

• Place disclosures near Partner links (for example #ad or #sponsored where appropriate).
• Depict gameplay accurately and do not use false win imagery or misleading earnings claims.

A.3 Tone and Targeting

• Advertising must emphasize entertainment and not financial gain.
• Include “Play responsibly” messaging where directed by Maple Lounge or where required by platform or law.

A.4 Brand and Asset Use

• Use official Maple Lounge creative only.
• No imitation sites, altered trademarks, or unapproved landing pages.

A.5 Consequences

Breaches of Appendix A may result in immediate suspension or termination and the withholding or reversal of affected commissions.

Appendix B: Partner Data Policy

B.1 Purpose

This Appendix governs the collection, processing, and use of user and performance data shared between Partners and Maple Lounge, ensuring compliance with privacy laws.

B.2 Data Types

Partners may access or collect limited data including:

• anonymous tracking identifiers (IDs, cookies, sub-IDs);
• aggregated metrics (clicks, registrations, revenue); and
• personally identifiable data only where explicitly provided or required for compliance verification.

B.3 Data Usage Restrictions

• Data may be used solely to promote the Brand and measure conversions.
• Partners may not sell, lease, or share user data with third parties.
• Cross-marketing or look-alike audience building using Brand data is prohibited without written consent.

B.4 Data Security

Partners must:

• maintain reasonable technical and organizational security measures.
• notify Maple Lounge within seventy-two (72) hours of any suspected personal data breach; and
• cooperate with investigations and user rights requests where applicable.

B.5 Compliance with Privacy Law

Partners must honor individual privacy rights under applicable laws including the California Consumer Privacy Act (CCPA), the General Data Protection Regulation (GDPR) where applicable, and any applicable state or federal privacy law. Personal data may only be retained for as long as reasonably necessary for authorized Partner reporting and must then be deleted or anonymized.

B.6 Audit and Termination

Maple Lounge reserves the right to audit Partners for privacy compliance. Failure to comply may result in immediate suspension or termination and potential legal remedies.

Privacy Policy

Version: 1.01

Date of Last Update:

08/06/2026

At MrsMaple.com (“Company,” “MrsMaple.com” “we,” “us” and “our”), we respect your privacy and are committed to protecting your Personal Information by complying with this policy (the “Privacy Policy”). We collect user data strictly to provide a better product for our users and to enhance the user experience. 

The Privacy Policy is part of our Terms and Conditions and applies to all users of our services (each, a “User,” collectively, the “Users”) and affiliates, which includes our products, content and website (collectively, the “Services”), and to individuals who interact  with us or provide personal information in connection with the Services, whether by creating accounts (“Accounts”) through our website (the “Website”), accessing or using the platform (the “Platform”), purchasing products, participating in promotions or communications, or otherwise engaging with us. By using the Services, interacting with us, or providing personal information, you signify your consent to the terms of the Privacy Policy. If you do not agree with any terms of the Privacy Policy, please do not use the Services or provide personal information to us.

This Privacy Policy contains the following information, which you can access by scrolling down: 

1. Personal Information We Collect 
2. How We Collect Information through Technological Means 
3. How We Use and Disclose Information Collected from You
4. How We Protect Personal Information 
5. Storage and Processing of Information
6. Third Party Collection of Information
7. Do Not Track 
8. Your Rights
9. Accessing Your Personal Information
10. Deletion of Personal Information
11. Opting Out
12. Unregistered Users
13. Response Timing and Format
14. Age Restriction
15. Changes to the Privacy Policy
16. How to Contact Us

1. Personal Information We Collect

“Personal information” is any information that could, alone or together with other information, personally identify, or otherwise be reasonably linked or connected with, a particular consumer or household. Information such as a username and password, an email address, a real name, an Internet protocol (IP) address and a photograph are examples of Personal Information. We collect Personal Information when you voluntarily provide it through the Services, or when you provide it to us through the following other means: 

• when you engage with our content on social media;
• through your interactions with the Website;
• by opening/clicking/responding to email marketing;
• through third-party tracking pixels on the platform; and
• through single-sign-on, which allows you to log into the Website through third-party platforms, including, but not limited to the Android and Apple IOS platforms, and enables us to collect data through that process, including, without limitation: 

• your username;
• who you follow;
• your followers; 
• subscribers; 
• whom you subscribe to; and
• your account profile picture. 

We may collect Personal Information when you: 

• contact us through email, telephone, mail; or other correspondence; 
• register for or request a service we provide or which we make available to you through the Services; 
• register or link an account on the Platform; 
• upload content to the Platform; 
• create an Account, which may include your name, address, email, phone number, date of birth, payment or banking information, and government ID;
• participate in a game hosted by the Platform (a “Game”); 
• fill out questionnaires concerning the Services; 
• communicate with the Company; 
• submit information about product purchases; 
• submit information about your business, including financial information; 
• engage with our content on social media; 
• interact with the Company on social media

We may collect the following Personal Information: 

• your full name; 
• contact information, such as your address, telephone number, or email address; 
• your physical location and/or shipping address (if you win any deliverable prize); 
• your date of birth; 
• your username on the Services; 
• your username from third-party accounts which you have linked to our Services (each such account, a “Linked-Account”); 
• your account profile picture; 
• your Linked-Account profile picture; 
• video submitted to us by you; 
• audio submitted to us by you; 
• social media data, including without limitation: who you follow, your followers, subscribers and who you subscribe to; 
• your payment and banking information; 
• information provided by third-party payment processors; 
• geolocation information, including approximate location information provided by a mobile or other device interacting with the Website, or associated with your IP address; 
• your site activity history, behaviours, preferences and settings; and 
• usage data, which may include activity, technical and device information about your use of the Website, such as the content you view, the time and duration of your visit to the Website, how often you use  the Services, how you first heard about the Website, your preferences, information about your interaction with the content offered through the Website, your device type, other unique device identifiers, operating system version, browser type and IP address; and 
• any other Personal Information that you choose to submit to us. 

We collect certain information when you:

• register an Account; 
• update your profile, account settings, profile picture, etc.; 
• opt in to email and SMS marketing communications; 
• enter a Game; 
• open, click on, or otherwise engage with email or SMS marketing content; and 
• follow/unfollow Users on the Platform. 

This information may include: 

• information about how, when and where you use the Services; 
• error logging, event recording and user experience data; 
• whether you have entered a Game; 
• the settings you use when using the Services. 

We also collect information about you from third parties. We may obtain this information from sources such as:

• our business partners;
• our clients and customers; and
• third-party service providers, including IOS, Android and any other such third-party service providers we may use.

2. How We Collect Information through Technological Means

When you use the Services, we may collect information that is automatically sent to us by your web browser or your device which runs our applications. This information may include your domain name and your IP address. We may also collect other information, such as the type of browser you use, which of our site’s pages you view, and the files you request. Additionally, we may also collect other technical and system log information from you, such as:

• the hardware you use to interact with our Services;
• operating system and version information;
• software you use;
• API access tokens;
• mobile network information;
• mobile device identifiers;
• pages you view when using the Services;
• your unique device identifier;
• your system activity;
• software debug and crash information; and
• referral website address used to access our website.

We use this information to improve our understanding of how Users use the Services and to improve the Services. The amount of information that is sent to us by technological means depends on your browser or device and the settings you use. Please refer to the instructions provided by your browser or device if you want to learn more about what information it sends to services you use or how you may change or restrict this.
We and third parties we partner with may use cookies, web beacons, API access tokens, tracking pixels, flash cookies (also known as locally shared objects), HTML5 cookies, entity tags, and other similar technological means (collectively, “Cookies”) on our Services to help us collection information through technological means. These technological tools may track or collect information such as: (i) IP addresses; (ii) the type of web browser and operating system used; (iii) the pages of the Services visited; (iv) the URL that referred you to the Services; (v) the aspects of the Services you use; and (vi) information about your device.

We may use Cookies for several reasons:

• to improve functionality and performance of the Services, including tailoring the Services to increase relevancy of content displayed to you;
• to provide you with the Services;
• to facilitate your transactions while using the Services;
• to authenticate Users;
• to provide us with insights on how users use the Services;
• to remember your settings and preferences; and
• to deliver relevant advertisements to you based on your interests, preferences and activities. 

Cookies also help to avoid delivering the same advertisements to you too many times and measure the usefulness of advertisements you have been delivered. Information gathered by Cookies may be shared with third parties, including advertisers. This means that sometimes you’ll see the Services advertised elsewhere on the internet.

We obtain your consent to Cookies by providing you with transparent information in this Privacy Policy and providing you with the opportunity to make your choice. You have the right to object to the use of Cookies. Regular cookies may generally be disabled or removed by tools that are available as part of most commercial browsers and in some, but not all, instances can be blocked in the future by selecting certain settings. Each browser you use will need to be set separately, and different browsers offer different functionality and options in this regard. Also, these tools may not be effective in relation to Flash cookies or HTML5 cookies. For information on disabling Flash cookies go to Adobe’s website (www.adobe.com). Please be aware that if you disable or remove these Cookies some parts of the Services will not work and that when you revisit the Services your ability to limit Cookies is subject to your browser settings and limitations. You can also find out more information about managing, disabling, and deleting Cookies at www.allaboutcookies.org.

3. How We Use and Disclose Information Collected from You

The information we collect from you may be used by us for the purposes for which it was collected, as provided in this Privacy Policy or for other purposes that are disclosed to you and to which you consent. We may use information collected from you as follows:

• to deliver our Services to you;
• to personalize your user experience;
• to provide customer support;
• to register your Account on the Platform;
• to verify and authenticate your Account information;
• to verify your legal and other eligibility to use the Services
• to supply you with requested goods, products or services;
• to send you informational, administrative, or promotional communications if you explicitly consent to receive these communications;
• to communicate with you and to enable other users to communicate with you;
• to respond to your inquires and provide you with customer support;
• to increase the security and safety of the Services and users;
• to carry out and facilitate the Games;
• to serve you relevant advertisements and content;
• to collect and disburse payments;
• to perform analytics on the Services;
• for any other purposes that are disclosed to you and to which you consent;
• to process your Game entries; and
• for any purpose required by law.

Each time you enter a Game, we may publicly disclose on our website and app that you have entered that Game, and this may include our sharing your username and profile picture with the public. If you post a comment on the Platforms, the information that you post, including any personal information that you post, may be available generally to the public.

We also combine, analyze, process, and store information we collect from you for the purposes of facilitating and improving the Services. We may transfer information we collect from you to third party service providers that assist us with carrying out any of these purposes.

We work with payment services providers to collect payments and disburse funds from and to users of the Services. As a result, we may share
  your Personal Information and other payment information with third-party payment service providers to the extent necessary to make such payment collections and fund disbursements. The exact Personal Information collected varies depending on the payment method but will include information such as: name, date of birth, card type, expiration data, certain digits of your card number, postal code, mobile phone number and details of your transaction history.

We may share certain aggregated, non-personally identifying information with others about how our users, collectively, use the Services. 

We reserve the right to transfer Personal Information to a third party in the event that we merge with or are acquired by a third party, or as part of the negotiations leading up to such merger or acquisition. We also may disclose your Personal Information for any other purpose permitted by law or to which you consent.

We may also disclose your Personal Information for legal compliance purposes, to cooperate with or carry-out investigations, and in compliance with any court order or subpoena.

4. How We Protect Personal Information

The security of your Personal Information is important to us. We are committed to ensuring your Personal Information is protected and will use industry-standard security measures, including Secure Socket Layer (SSL) technology, to do so.  Personal Information may only be accessed by persons within our organization who require such access to provide you with the services indicated above. Financial transaction information is kept but anonymized. All personal information is stored in a password secured database inside a VPC (Virtual Private Cloud).

No method of transmission, or method of electronic storage, is 100 percent secure. Therefore, we cannot guarantee its absolute security. In the event of a data breach that affects your Personal Information, we will act promptly to mitigate the impact of a breach and notify any affected users without undue delay.

5. Storage and Processing of Information

We keep track of Personal Information by storing it in a relational database, with all Personal Information tied to specific user records.

Information collected through your use of the Services may be processed or stored in the United States, Canada, Europe or any other country in which We maintain facilities. We may transfer information that we collect about You, including personal information, to affiliated entities or to other third parties across borders and from your country of jurisdiction to other jurisdictions throughout the world.

We Store Personal information for as long as necessary in order to provide the Services and fulfill the purposes discussed above. Please note that in some cases means that such Personal Information may be retained by Us indefinitely as long as you have an account with us. You may also contact us at any time to delete your Personal Information, including any account information you have submitted to us, as set out below in this agreement.

6. Third Party Collection of Information

This Privacy Policy does not apply to applications, technologies or websites that are owned by and/or operated by other parties. The relevant third party’s terms of use, privacy policy, permissions, notices and choices should be reviewed by yourself regarding their collection, storage and sharing practices since they may be different from ours.

7. Do Not Track

Do Not Track is a privacy option that people can set in certain web browsers. Do Not Track is a way for individuals to inform websites and services that they do not want certain information about their webpage visits collected over time and across websites or other online services. However, we do not recognize or respond to Do Not Track requests and we have no special monitoring services to identify which browsers are using Do Not Track options and which do not.

8. Your Rights

As a user of our Services, you have the following rights as they relate to Personal Information:

• the right to know what Personal Information about you is collected;
• the right to access your Personal Information we process, and certain other information (similar to that provided in this Privacy Policy);
• the right to request that we disclose certain information to you about our collection and use of your personal information over the past twelve (12) months;
• the right to request that we delete any of your personal information that we collected from you and retained (subject to certain exceptions);
• the right to know whether and to whom your Personal Information is sold and/or shared, and you have the right to opt out of having your Personal Information sold;
• the right to not to be charged a different price or receive different services where exercising the other rights described above (subject to certain exceptions).

9. Accessing Your Personal Information

By accessing their user profiles within the Applications, registered customers can access and control certain information we may collect. Personal information accessible through user profile pages includes username, email address, profile picture, region/location, integration preferences, connected accounts, opt-in/out of marketing and contact preferences.

You may also request access to Personal Information by submitting a support request – accessible through the web portal or by direct request by emailing us at [email protected]. Once we receive and confirm your request, we will disclose to you:

• The categories of personal information we collected about you.
• The categories of sources for the personal information we collected about you.
• Our business or commercial purpose for collecting or selling that personal information.
• The categories of third parties with whom we share that personal information.
• The specific pieces of personal information we collected about you (also called a data portability request).
• If we disclose your Personal Information for business purposes, the Personal Information categories that each category of recipient obtains.

10. Deletion of Personal Information

You may request that we delete your Personal Information by submitting a support request – accessible through the web portal or by direct request by emailing us at [email protected]. Once we receive and confirm your request, we will delete (and direct our service providers to delete) your Personal Information from our records, unless an exception applies. 
 We may deny your deletion request if retaining the information is necessary for us or our service providers to:

• complete the transaction for which we collected the personal information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you;
• detect security incidents, protect against malicious, deceptive, fraudulent or illegal activity or prosecute those responsible for such activities;
• debug products to identify and repair errors that impair existing intended functionality;
• exercise free speech, ensure the right of another consumer to exercise their free speech rights or exercise another right provided for by law;
• comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 seq.);
• engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information’s deletion may likely render impossible or seriously impair the research’s achievement, if you previously provided informed consent;
• enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us;
• comply with a legal obligation; or
• make other internal and lawful uses of that information that are compatible with the context in which you provided it.

11. Opting Out

You can opt out all marketing communications by (i) clicking the “Unsubscribe” link at the bottom of emails, or (ii) changing your account settings on the platform. It may take up to ten (10) days before we are able to process your opt-out request. Once we have processed the request, you will not receive any more marketing communications unless you opt back in. 

12. Unregistered Users

If we process your Personal Information and you do not have an account, then you may, subject to applicable law, access, update, alter, delete, or object to the processing of your personal information by contacting us by email at [email protected].

13. Response Timing and Format

We endeavour to respond to requests within forty-five (45) days of its receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing. If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option. Any disclosures we provide will only cover the twelve (12)-month period preceding the verifiable consumer request’s receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.

We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

14. Age Restriction

The Services are not aimed at individuals under eighteen (18) years old. If you are under eighteen (18) years of age, then please do not use or access the Services at any time or in any manner. By using the Services, you confirm that you are at least 18 years old.

We do not knowingly collect or maintain personal information from people under 18 years old. If we learn that personal information of people under eighteen (18) years old has been collected on or through the Services, we will take appropriate steps to delete this information.

If you are the parent or legal guardian of a child under eighteen (18) years old who has provided us Personal Information, please contact us at the address below.

15. Changes to the Privacy Policy

Although most changes are likely to be minor, we may change the Privacy Policy from time to time. We will reflect any such modifications to the Privacy Policy on our Services. Your continued use of the Services after any such changes constitutes your acceptance of the Privacy Policy, as revised. Such revisions will be effective thirty days after their posting. We will provide notification to users of material changes to the Privacy Policy through the Platform at least thirty (30) days prior to the change taking effect by posting a notice on the home pages or sending an email to the primary email address specified in your Account. 

16. How to Contact Us

If you have any questions regarding this Privacy Policy, would like to access your information, or have any related concerns, please contact our Privacy Officer or email us at [email protected]

We will respond promptly – within forty-five (45) days at the latest.
Our privacy officer/data protection officer is Trevor Colley and can be reached at:

Email: [email protected]

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